Learning through time: the role of team reflexivity and virtuality in decision-making teams

Purpose This paper aims to test if team reflexivity is a countermeasure the detrimental effect of virtuality on performance improvement, in decision-making teams. Design/methodology/approach Study 1 regarded 210 individuals ( N = 44 teams) executing five tasks. 2 60 20 four was longitudinal, with no experimental manipulation. had an longitudinal design comprising two between-team manipulations: medium communication and reflexivity; outcome improvement. Findings 1’s results show that positively moderates improvement over time. 2’s shows manipulation benefits face-to-face teams more so than virtual teams, probably because effective when media richness high. Originality/value The implications reflexivity’s lack low (Study 1) high 2) are discussed. study contributes learning teams’ literatures by expanding current knowledge how can facilitate under versus conditions.